Philippines Jobs

Workforce Management (Real-Time Analyst) Jobs at iQOR Philippines in Davao City, Davao del Sur

iQOR Philippines company logo
Published 8 months ago

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iQOR Philippines is currently accepting applications for the position of Workforce Management (Real-Time Analyst) in the Davao City area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

iQOR Philippines operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:iQOR Philippines
Position:Workforce Management (Real-Time Analyst)
Region:Davao City - Davao del Sur, Davao del Sur
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

The Workforce Management (Real-Time Analyst) is a crucial role within our organization responsible for monitoring and adjusting staffing levels in real-time to ensure optimal operational efficiency.

Key responsibilities include analyzing call volume patterns, identifying trends, and making immediate adjustments to schedules to meet service level objectives.

The ideal candidate should have a strong analytical mindset, excellent communication skills, and the ability to work well under pressure in a fast-paced environment.

If you have experience in workforce management, data analysis, and proficiency in workforce management software, we encourage you to apply for this position.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Davao del Sur
City Davao City
Full Address iQor Philippines - Davao, Lioc Kui Fraternity Bldg, 16 P. Sobrecarey St, Davao City, 8000 Davao del Sur, Philippines
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Company Information

iQOR Philippines

iQOR Philippines is a prominent business process outsourcing (BPO) company located in the Philippines. With a strong presence in the country, iQOR offers a wide range of customer support services, including technical support, customer care, and collections. Known for its state-of-the-art facilities and cutting-edge technology, iQOR Philippines delivers exceptional customer experience and helps businesses streamline their operations. With a highly skilled workforce and a commitment to innovation, iQOR Philippines stands as a trusted partner for global companies seeking to expand their reach and provide world-class customer service.