Philippines Jobs

Associate Product Support Specialist Jobs at opentext in Makati, Metro Manila

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Published 8 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

opentext is currently accepting applications for the position of Associate Product Support Specialist in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

opentext operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:opentext
Position:Associate Product Support Specialist
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Are you passionate about providing technical assistance to customers? We are seeking an Associate Product Support Specialist to join our team. In this role, you will be responsible for troubleshooting product issues, providing timely resolutions, and delivering excellent customer service.

Key responsibilities include responding to customer inquiries via phone and email, documenting support cases, and collaborating with the product development team to enhance product features based on customer feedback.

If you have a strong technical background, excellent communication skills, and a customer-centric mindset, we want to hear from you!

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Makati
Full Address Open Text (Philippines), Inc., 6819 Ayala Ave, Makati, Metro Manila, Philippines
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Company Information

opentext

OpenText Philippines is a dynamic and innovative company that specializes in providing cutting-edge digital solutions. With a strong presence in the Philippines, OpenText offers a wide range of software and services, allowing businesses to transform the way they operate and connect with their customers. Committed to delivering excellence, OpenText Philippines continues to revolutionize industries through advanced technologies such as artificial intelligence, cloud computing, and data analytics. As a leader in the digital age, OpenText Philippines empowers organizations to streamline processes, enhance productivity, and achieve greater success in an ever-evolving digital landscape.