Philippines Jobs

IT Helpdesk – Level 2 Jobs at Galilee Business Support Services in Taguig, Metro Manila

Galilee Business Support Services company logo
Published 7 months ago

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Welcome to our job portal, where Galilee Business Support Services is offering exciting employment opportunities for the position of IT Helpdesk - Level 2 in the Taguig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Galilee Business Support Services, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Galilee Business Support Services. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Galilee Business Support Services
Position:IT Helpdesk - Level 2
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Role Purpose

Reporting to the Stream Mentor, this role aims to deliver efficient IT support services to all technology users within the Company Group.

Key Accountabilities

Helpdesk Support

  • Provide superior phone and email support to all technology customers.
  • Coordinate responses to user issues.
  • Install necessary hardware and software.
  • Develop knowledge of Microsoft and specialized applications.
  • Identify training opportunities.
  • Offer troubleshooting and specialist support.

Qualifications:

  • Azure knowledge (preferred)
  • Proficiency in desktop applications
  • Familiarity with Citrix workspace (nice to have)
  • Managed engine-helpdesk platform

What We Offer:

  • Day shift with weekends off
  • Leave accrual upon hiring
  • HMO coverage for principal + 1 dependent
  • Additional client-specific benefits
  • Birthday incentive
  • Quarterly team engagement
  • Career development opportunities

Job Type: Full-time

Salary: Php45,00.00 – Php55,00.00 per month

Benefits:

  • Health insurance

Schedule:

  • 8-hour Day shift, Monday to Friday

Ability to Commute:

  • Taguig City (Required)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Taguig
Full Address GBSS : Offshoring Solutions, Fort Legend Tower, Level 21 3rd Avenue Corner 31st Street, Bonifacio Global City, Taguig, 1634 Metro Manila, Philippines
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Company Information

Galilee Business Support Services

Galilee Business Support Services is a reputable outsourcing company based in the Philippines. With a commitment to delivering exceptional and cost-effective solutions, Galilee offers a wide range of services, including customer support, virtual assistance, data entry, and content moderation. The company takes pride in its highly skilled and dedicated team, ensuring that clients receive top-notch professional services tailored to their specific needs. Galilee’s commitment to excellence, transparency, and reliability has earned them a strong reputation in the outsourcing industry, making them the go-to choice for businesses looking to enhance their operations and maximize efficiency.