Shopping Account – Chat Analyst Jobs at Sapient Careers – BPO in Pasay, Metro Manila
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Sapient Careers - BPO is currently seeking applicants for the position of Shopping Account - Chat Analyst in the Pasay area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Sapient Careers - BPO operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Sapient Careers – BPO |
| Position: | Shopping Account - Chat Analyst |
| Region: | Metro Manila, Pasay - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
One-day hiring process Earn up to 25k monthly. We are mass hiring for Call Center Agents as prior in our Metro sites.
Position Overview:
This role involves effective communication, problem-solving, and ensuring a positive shopping experience for customers.
Job Responsibilities:
- Assist customers with setting up new accounts, managing existing accounts, and troubleshooting account-related issues.
- Provide information about products, services, promotions, and assistance with navigating through the online shopping platform.
- Resolve customer complaints, concerns, or escalations professionally and timely.
- Process orders, returns, refunds, and exchanges per company policies.
- Stay updated on product inventory, promotions, and policies for accurate customer support.
WHAT CAN WE OFFER?
- HMO Benefits
- Shift Schedule (Day shift/Mid shift/Night shift)
- Competitive salary
- 20% Night Differential
- HMO for up to 3 Dependents
- 13th Month Pay + Bonuses
- Company-sponsored Trips and Retreats
Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY
** THIS IS FOR AN ONSITE WORK SET-UP **
Job Types: Full-time, Fresh graduate
Salary: Php18,00.00 – Php25,00.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
Schedule:
- 8-hour shift
- Day shift, Monday to Friday
- Night shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Pasay |
| Full Address | 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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