Customer Service Analyst – (Back-end Customer Operation Support) Jobs at 3M in Taguig, Metro Manila
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3M is currently accepting applications for the position of Customer Service Analyst - (Back-end Customer Operation Support) in the Taguig area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
3M operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | 3M |
| Position: | Customer Service Analyst - (Back-end Customer Operation Support) |
| Region: | Metro Manila, Taguig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
We are looking for a dedicated Customer Service Analyst to join our team in the role of Back-end Customer Operation Support. As a Customer Service Analyst, you will be responsible for handling complex customer inquiries, resolving escalated issues, and providing support to the front-line customer service team.
Your primary tasks will include analyzing customer data, identifying trends, and recommending improvement strategies to enhance the overall customer service experience. You will collaborate closely with different departments to ensure smooth communication and efficient resolution of customer issues.
The ideal candidate should have strong analytical skills, excellent problem-solving abilities, and a deep understanding of customer service operations. Prior experience in back-end customer support roles and familiarity with customer relationship management (CRM) tools is a plus.
Position: Customer Service Analyst – (Back-end Customer Operation Support)
Company: 3M
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Taguig |
| Full Address | 3M Philippines, Inc., 10th and 11th Floors, The Finance Center 26th Street, corner 9th Ave, Taguig, 1634, Philippines |
| Google Map | Google Map |
Job Application Information
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