Philippines Jobs

Incident Management Analyst Jobs at Shore Solutions in Mandaluyong, Metro Manila

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Published 9 months ago

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Shore Solutions is currently accepting applications for the position of Incident Management Analyst in the Mandaluyong area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Shore Solutions operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Shore Solutions
Position:Incident Management Analyst
Region:Mandaluyong - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

As an Incident Management Analyst, you will be responsible for monitoring, analyzing, and resolving IT incidents to minimize business impact. You will work closely with stakeholders to ensure timely incident response and resolution, as well as implementing preventive measures to avoid future incidents.

Your role will involve identifying root causes of incidents, documenting incident details, and preparing incident reports for management review. Additionally, you will participate in incident response drills and continuously improve incident management processes.

Strong analytical skills, attention to detail, and the ability to work well under pressure are essential for success in this role. Previous experience in incident management, IT operations, or a related field is preferred.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Mandaluyong
Full Address H3J3+2MX Shore Solution LLC - Greenfield District, Sto. Cristo, Mandaluyong, Metro Manila, Philippines
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Company Information

Shore Solutions

Shore Solutions is a leading Business Process Outsourcing (BPO) company based in the Philippines. With decades of experience, Shore Solutions offers a wide range of outsourcing services, including customer service, technical support, IT solutions, digital marketing, and more. The company’s dedicated team of professionals, state-of-the-art infrastructure, and commitment to excellence ensure that clients receive top-notch BPO solutions. Shore Solutions is known for its efficient operations, cost-effective services, and ability to adapt to the evolving needs of businesses, making it a preferred outsourcing partner in the Philippines.