Philippines Jobs

Service Desk Team Lead Jobs at Vestas in Pasay, Metro Manila

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Published 7 months ago

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Welcome to our job portal, where Vestas is offering exciting employment opportunities for the position of Service Desk Team Lead in the Pasay area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Vestas, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Vestas. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Vestas
Position:Service Desk Team Lead
Region:Metro Manila, Pasay - Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

As a Service Desk Team Lead, you will be responsible for overseeing a team of service desk agents providing technical support to users. Your role involves managing daily operations, resolving escalated issues, and ensuring service level agreements are met.

You will also play a key role in training and mentoring team members, monitoring performance metrics, and implementing process improvements to enhance efficiency and customer satisfaction.

The ideal candidate should have strong communication skills, problem-solving abilities, and a background in IT support. Leadership experience and a customer-centric approach are essential for success in this position.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Pasay
Full Address Vestas Services Philippines, Inc., Five Ecom Center, Mall of Asia Complex, 12/f Harbor Dr, Pasay, Philippines
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Company Information

Vestas

Vestas is a renowned global company specializing in sustainable energy solutions, particularly wind power. With their presence in the Philippines, Vestas is actively contributing to the country’s transition towards clean and renewable energy sources. Leveraging their expertise in wind turbine technologies and advanced engineering, Vestas delivers innovative and efficient solutions that help strengthen the Philippines’ energy infrastructure while reducing carbon emissions. By partnering with local stakeholders, Vestas aims to accelerate the adoption of wind energy and create a more sustainable future for the country.