Helpdesk Specialist Jobs at Maxicare Healthcare in Makati, Metro Manila
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Maxicare Healthcare is thrilled to announce job openings for the position of Helpdesk Specialist in the Makati area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Maxicare Healthcare, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Maxicare Healthcare.
Job Information
Company: | Maxicare Healthcare |
Position: | Helpdesk Specialist |
Region: | Makati - Metro Manila, Metro Manila |
Education: | Confidential |
Job Type: | Full-time |
Job Description
Position: Helpdesk Specialist
Company: Maxicare Healthcare
Level: Rank and File
Leadership Responsibility: NA
Reporting Line: Helpdesk Supervisor
Position Accountability Statement:
- Accurate implementation of members’ healthcare benefit policies at the assigned Helpdesks
- Focus on utilization management and superior customer services
Broad Responsibility Highlights:
- Ensure understanding of KRA targets and metrics
- Manage LOA processing
- Conduct training for new CCRs
- Update system files on doctors’ schedules and rates
- Assist VIP Members and refer members to appropriate facilities
Desired Skills and Competencies
- Customer-centric
- Results-focused
- Collaboration
- Innovation
- Communication
Professional Qualification:
Preferably, a graduate of 4-5 year medical-allied degree
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
Province | Metro Manila |
City | Makati |
Full Address | Maxicare Primary Care Clinic - Ayala North Exchange Makati, 2/F The Shops, Ayala North Exchange Ayala Ave. Cor Amorsolo and, Salcedo, Makati, 1229 Metro Manila, Philippines |
Google Map | Google Map |
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