Philippines Jobs

Real Time Analyst Jobs at Sapient Career Fairview in SM City Fairview, Philippines

Sapient Career Fairview company logo
Published 9 months ago

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Sapient Career Fairview is thrilled to announce job openings for the position of Real Time Analyst in the SM City Fairview area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Sapient Career Fairview, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sapient Career Fairview.

Job Information

Company:Sapient Career Fairview
Position:Real Time Analyst
Region:Philippines, SM City Fairview - Philippines
Education:Confidential
Job Type:Full-time

Job Description

Main Responsibilities:

  • Manage call volume, daily attendance, and program break schedules
  • Create metrics and targets for services
  • Analyze and improve delivery processes
  • Generate ideas for process improvement
  • Produce internal reports
  • Forecast requirements using trends and reports
  • Assist with projects and other duties

Skills and Qualifications:

  • Demonstrated work ethic
  • Advanced Microsoft Excel skills with formulas, Word, and Email
  • Experience in IEX, CMS, Avaya, etc.
  • Ability to create reports and forecast results
  • Attention to detail and high accuracy
  • Call center experience required
  • Work Force Management experience is an asset

Job Types: Full-time, Permanent, Fresh graduate

Salary: Up to Php25,00.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training and promotion to permanent employee

Schedule:

  • 8-hour shift, Day shift, Monday to Friday

Supplemental pay types:

  • 13th-month salary, Commission pay, Quarterly bonus

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Philippines
City SM City Fairview
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

Sapient Career Fairview

Sapient Career Fairview is a leading technology company in the Philippines, specializing in providing innovative solutions for businesses. With a focus on career development, they offer a wide range of opportunities for professionals in the tech industry. Located in the bustling city of Fairview, Sapient Career Fairview is known for its dynamic work environment and commitment to cutting-edge technology. Joining this company means being part of a forward-thinking team dedicated to pushing boundaries and driving success in the digital world.