Philippines Jobs

CSR | Voice & Non-Voice Jobs at CaldwellBPO SM North in Taguig, Metro Manila

CaldwellBPO SM North company logo
Published 9 months ago

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CaldwellBPO SM North is currently accepting applications for the position of CSR | Voice & Non-Voice in the Taguig area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

CaldwellBPO SM North operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:CaldwellBPO SM North
Position:CSR | Voice & Non-Voice
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco account

Jobs Responsibilities:

  • Communicates with customers via phone or written correspondence to address concerns.
  • Resolves customer issues promptly without transferring calls.
  • Matches customers’ needs with Clients’ products and services.
  • Utilizes negotiation and influencing skills to overcome objections and secure customer buy-in.
  • Shares information with internal and external clients and collaborates with colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A rewarding career with growth opportunities within the company.
  • Performance incentives, competitive salary, and employee benefits.
  • 13th Month Pay, HMO, and Work-life Balance Programs.

Job Type: Full-time

Salary: Php20,00.00 – Php26,00.00 per month

Benefits:

  • Additional leave, health and life insurance, and opportunities for promotion.
  • Company events, flextime, free parking, and paid training.

Schedule:

  • 8-hour shift

Supplemental pay types:

  • 13th month salary, bonuses, commissions, and performance incentives.

Education:

  • Junior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

CaldwellBPO SM North

CaldwellBPO SM North is a leading business process outsourcing company located in the bustling city of Manila, Philippines. Known for their exceptional customer service and cutting-edge technology, CaldwellBPO SM North offers a wide range of outsourcing services to global clients. With a strong focus on quality and efficiency, the company has established a reputation for delivering top-notch solutions to meet the diverse needs of their clientele. Situated in the strategic location of SM North in Manila, CaldwellBPO SM North is poised to continue its growth and success in the outsourcing industry.