Philippines Jobs

Tier 1 Support Associate Jobs at Emapta in Makati, Metro Manila

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Published 8 months ago

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Welcome to our job portal, where Emapta is offering exciting employment opportunities for the position of Tier 1 Support Associate in the Makati area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Emapta, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Emapta. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Emapta
Position:Tier 1 Support Associate
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As a Tier 1 Support Associate, you will be the first point of contact for our customers seeking technical assistance. Your primary responsibility will be to provide excellent customer service and resolve their issues promptly.

Key responsibilities include responding to customer inquiries via phone, email, and chat, troubleshooting technical problems, and escalating issues when necessary. Strong communication skills and a passion for helping others are essential for success in this role.

Experience in customer service and technical support is a plus, but we also welcome enthusiastic individuals looking to start their career in this field.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Makati
Full Address Emapta - JAKA, Makati, 6780 Ayala Ave, Legazpi Village, Makati, Metro Manila, Philippines
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Company Information

Emapta

Emapta is a prominent business process outsourcing (BPO) company located in the Philippines. With over 12 years of experience, Emapta provides a wide range of outsourcing solutions to businesses worldwide. Their services include customer support, telemarketing, technical support, data entry, virtual assistance, and more. Emapta is known for its skilled workforce, innovative technologies, and commitment to client satisfaction. By partnering with Emapta, companies can streamline their operations, reduce costs, and achieve greater efficiency. With its strategic location in the Philippines, Emapta offers competitive pricing and access to a large pool of talented professionals.