Philippines Jobs

TICKETING SUPPORT ASSOCIATE Jobs at Sapient Careers – BPO in Pasig, Metro Manila

Sapient Careers - BPO company logo
Published 8 months ago

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Sapient Careers - BPO is thrilled to announce job openings for the position of TICKETING SUPPORT ASSOCIATE in the Pasig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Sapient Careers - BPO, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sapient Careers - BPO.

Job Information

Company:Sapient Careers – BPO
Position:TICKETING SUPPORT ASSOCIATE
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

One-day hiring process Earn up to 25k monthly We are mass hiring for Call Center Agents as prior in our Metro sites

Position Overview:

This role involves managing customer inquiries, resolving issues, and ensuring a positive experience for individuals using the ticketing platform.

Job Responsibilities:

  • Process ticket orders accurately and efficiently using ticketing systems or online platforms.
  • Provide information regarding event schedules, seating options, ticket prices, and availability.
  • Resolve customer inquiries, concerns, or issues related to ticket purchases, refunds, exchanges, or cancellations.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.

WHAT CAN WE OFFER?

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

** THIS IS FOR AN ONSITE WORK SET UP **

Job Types: Full-time, Fresh graduate

Salary: Up to Php25,00.00 per month

Benefits:

  • Additional leave
  • Free parking
  • On-site parking
  • Paid training
  • Pay raise

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Pasig
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Sapient Careers – BPO

Sapient Careers is a leading Business Process Outsourcing (BPO) company based in the Philippines. Offering a wide range of services such as customer support, technical assistance, and back-office solutions, Sapient Careers delivers exceptional outsourcing solutions to clients worldwide. With a focus on quality and efficiency, the company helps businesses streamline their operations and enhance customer satisfaction. Sapient Careers stands out for its talented workforce, cutting-edge technology, and commitment to excellence in the BPO industry.