Philippines Jobs

Online Chat Agent (NON-VOICE) Jobs at Caldwell-BPO North-EDSA in Manila, Metro Manila

Caldwell-BPO North-EDSA company logo
Published 7 months ago

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Caldwell-BPO North-EDSA is currently accepting applications for the position of Online Chat Agent (NON-VOICE) in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Caldwell-BPO North-EDSA operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Caldwell-BPO North-EDSA
Position:Online Chat Agent (NON-VOICE)
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

Caldwell Communications are continuously looking for candidates to join our team.

Job Responsibilities:

  • Communicate with customers via phone or written correspondence to address concerns.
  • Resolve customer issues on the first contact, aiming to avoid transferring calls.
  • Match customers’ needs with clients’ products and services.
  • Utilize negotiation skills to secure customer buy-in.
  • Share information with clients and collaborate with colleagues.

What Do We Offer?

  • Positive work environment and career growth opportunities.
  • Performance incentives, employee benefits, competitive salary.
  • 13th Month Pay, HMO, Leave, Insurance, Work-life Balance Programs.

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php18,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave, gym membership, health and life insurance.
  • Free parking, promotion opportunities, paid training.

Schedule:

  • 8-hour shift, Monday to Friday, Day shift.

Supplemental Pay Types:

  • 13th month salary, commission pay, performance bonus.

Education:

  • Senior High School (Preferred)

Language:

  • English (Preferred)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Manila
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Job Application Information

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Company Information

Caldwell-BPO North-EDSA

Caldwell-BPO North-EDSA is a renowned Business Process Outsourcing (BPO) company based in the Philippines. With a strategic location in North-EDSA, they offer a wide range of outsourcing solutions to global clients. Their services include customer support, technical assistance, data entry, back-office operations, and more. With a highly skilled workforce and state-of-the-art infrastructure, Caldwell-BPO North-EDSA delivers exceptional quality and value to their clients. They are committed to driving business growth, optimizing efficiency, and building long-term partnerships. Trust Caldwell-BPO North-EDSA for your outsourcing needs in the Philippines.