Philippines Jobs

Customer Success Lab Team Manager Jobs at Remitly in Manila, Metro Manila

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Published 7 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Remitly is currently accepting applications for the position of Customer Success Lab Team Manager in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Remitly operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Remitly
Position:Customer Success Lab Team Manager
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a dynamic and experienced Customer Success Lab Team Manager to join our team. As the Team Manager, you will be responsible for leading a team of customer success specialists in delivering exceptional support and guidance to our clients.

Your key responsibilities will include developing and implementing customer success strategies, overseeing team performance, and ensuring customer satisfaction and retention.

The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven track record in customer service. Experience in managing a customer success team and knowledge of SaaS products are highly desirable.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Manila
Full Address I-Remit Inc., 26/F Discovery Centre, 25 ADB Avenue Ortigas Center, San Antonio, Pasig, 1605 Metro Manila, Philippines
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Company Information

Remitly

Remitly is a financial technology company based in Seattle that provides digital money transfer services. In the Philippines, Remitly offers a convenient and secure way for Filipinos living abroad to send money back home to their loved ones. With competitive exchange rates and reliable service, Remitly has become a popular choice for overseas Filipinos looking to support their families and friends in the Philippines.