Service Delivery Manager Jobs at WTW in Manila, Metro Manila
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WTW is currently seeking applicants for the position of Service Delivery Manager in the Manila area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
WTW operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | WTW |
| Position: | Service Delivery Manager |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
As a Service Delivery Manager, you will be responsible for overseeing the delivery of services to clients, ensuring high levels of customer satisfaction. You will collaborate with various internal teams to set and meet service delivery objectives, monitor performance metrics, and identify areas for improvement.
Your role includes managing service agreements, handling customer escalations, and implementing strategies to enhance service quality and efficiency. Strong communication skills, problem-solving abilities, and a customer-centric approach are essential for success in this role.
- Oversee service delivery to meet client expectations
- Collaborate with internal teams to set and achieve delivery objectives
- Monitor performance metrics and identify areas for improvement
- Manage service agreements and handle customer escalations
- Implement strategies to enhance service quality and efficiency
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Towers Watson Global Business Services, Inc., 10th, 16th, and 24th Floors Bonifacio One Technology Tower 3030 Rizal Drive, corner 31st Street, Taguig, 1634, Philippines |
| Google Map | Google Map |
Job Application Information
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