Philippines Jobs

WFM Analyst II / Scheduler Jobs at Carelon Global Solutions in Taguig, Metro Manila

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Published 7 months ago

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Carelon Global Solutions is currently accepting applications for the position of WFM Analyst II / Scheduler in the Taguig area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Carelon Global Solutions operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Carelon Global Solutions
Position:WFM Analyst II / Scheduler
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

Position: WFM Analyst II / Scheduler

Company: Carelon Global Solutions

Employment Type: Full-time

Added: Tuesday, April 16, 2024

Job Reference: JR11359

Description

Join our team and be responsible for real-time analysis and scheduling functions based on business needs. Key tasks include call volume monitoring, schedule adjustments, efficient staff scheduling, historical pattern analysis, and utilizing WFM tools. Requirements: BA/BS in Business, Statistics, or related field, 2 years of call center ops experience. Preferred: 2 years real-time management in call center, WFM tool familiarity.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
Full Address H344+J4F Carelon Global Solutions - AGT, Taguig, Metro Manila, Philippines
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Company Information

Carelon Global Solutions

Carelon Global Solutions is a leading company based in the Philippines, specializing in providing innovative business solutions to clients across various industries. With a strong commitment to excellence, Carelon offers a wide range of services including IT consulting, software development, customer support, and back-office solutions. The company’s team of highly skilled professionals is dedicated to delivering tailored solutions that meet the unique needs of each client, ensuring maximum efficiency and profitability. Carelon’s focus on technology-driven solutions and continuous improvement has made them a trusted partner for businesses looking to grow and succeed in the dynamic market of the Philippines.