Philippines Jobs

Escalations Representative (Spanish Bilingual – Non Voice) Jobs at Wells Fargo in Taguig, Metro Manila

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Published 7 months ago

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Welcome to our job portal, where Wells Fargo is offering exciting employment opportunities for the position of Escalations Representative (Spanish Bilingual - Non Voice) in the Taguig area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Wells Fargo, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Wells Fargo. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Wells Fargo
Position:Escalations Representative (Spanish Bilingual - Non Voice)
Region:Metro Manila, Taguig - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

As an Escalations Representative, you will be responsible for handling customer complaints and resolving issues effectively in a non-voice environment. Fluency in Spanish and English is essential to communicate with Spanish-speaking customers.

Your main tasks will include investigating complaints, analyzing situations, and providing appropriate solutions to ensure customer satisfaction. Strong problem-solving skills and attention to detail are key for this role.

Experience in customer service and a background in handling escalations are preferred. This position offers the opportunity to work in a dynamic and supportive team environment.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Taguig
Full Address Wells Fargo Center, 8 Campus Avenue, Taguig, Metro Manila, Philippines
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Company Information

Wells Fargo

Wells Fargo, a renowned American multinational financial services company, has established its presence in the Philippines. With a strong commitment to customer service excellence, Wells Fargo Philippines offers a broad range of banking and financial solutions. The company’s reputation for innovation, reliability, and ethical practices has made it a trusted partner for individuals and businesses. Leveraging state-of-the-art technology and a highly skilled workforce, Wells Fargo Philippines continues to deliver cutting-edge services that meet the evolving needs of its customers. With its focus on fostering financial growth and stability, Wells Fargo Philippines is a key player in the country’s banking sector.