Philippines Jobs

Tier 3 Support Specialist Jobs at MotivIT in Mabalacat, Pampanga

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Published 7 months ago

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Company MotivIT is offering job opportunities for the position of Tier 3 Support Specialist in the Mabalacat area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

MotivIT operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:MotivIT
Position:Tier 3 Support Specialist
Region:Mabalacat - Pampanga, Pampanga
Education:Confidential
Salary:PHP 30.000 - PHP 55.000 per Month
Job Type:Full-time

Job Description

As a Tier 3 Support Specialist, you will be responsible for providing advanced technical support to resolve complex issues escalated from Tier 1 and Tier 2 support teams. Your primary focus will be to troubleshoot and resolve intricate technical problems, manage escalated tickets, and provide exceptional customer service.

You must have a strong technical background, excellent problem-solving skills, and the ability to communicate technical information effectively to both technical and non-technical users. Experience in analyzing and resolving complex software and hardware issues is essential for this role.

If you thrive in a fast-paced environment, enjoy solving challenging technical issues, and have a passion for providing top-notch customer service, we are looking for you to join our Tier 3 support team at MotivIT.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Pampanga
City Mabalacat
Full Address MotivIT, Purok 1, JTB Hub, Santo Domingo, 3133 Nueva Ecija, Philippines
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Company Information

MotivIT

MotivIT is a top IT company based in the Philippines, offering cutting-edge solutions and services to businesses worldwide. With a focus on innovation and customer satisfaction, MotivIT provides a wide range of IT services including cloud computing, cybersecurity, and digital transformation. Their team of skilled professionals and strategic partnerships enable them to deliver tailor-made solutions to meet each client’s unique needs. MotivIT continues to be a trusted partner for organizations looking to leverage technology for growth and success.