Philippines Jobs

Customer Service Representative – Healthcare Program Jobs at Sutherland Global Services in Angeles, Pampanga

Sutherland Global Services company logo
Published 7 months ago

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Sutherland Global Services is thrilled to announce job openings for the position of Customer Service Representative - Healthcare Program in the Angeles area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Sutherland Global Services, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sutherland Global Services.

Job Information

Company:Sutherland Global Services
Position:Customer Service Representative - Healthcare Program
Region:Angeles - Pampanga, Pampanga
Education:Confidential
Job Type:Full-time

Job Description

Do you want to be a part of one of the largest, independent process transformation companies in the world? Apply now as a Customer Service Associate here at Sutherland Global Services.

Sutherland serves marquee clients in major industry verticals and operates in 60 locations across 19 countries, providing results-driven solutions. Don’t miss this chance for a global career!

Key Responsibilities:

  • Conduct follow-up procedures for accounts receivable and collections
  • Manage reimbursement processes for assigned third-party accounts
  • Apply cash and denials to appropriate accounts
  • Other tasks assigned by supervisors

Minimum Qualifications:

  • High School diploma or GED required; College education preferred
  • Prior experience in Contact or Call Center and Customer Service roles
  • Strong comprehension and communication skills
  • Healthcare knowledge/experience (US)

What We Offer:

  • Competitive compensation package
  • Paid training and benefits
  • Employee recognition and career advancement opportunities
  • Full-time, Permanent job type

Benefits:

  • Company events and promotions
  • Health and life insurance
  • Paid training and educational support
  • Opportunities for professional development

Schedule:

  • 8-hour shift and rotational shift

Supplemental Pay Types:

  • 13th-month salary, Overtime pay, Performance bonus

Education:

  • Senior High School (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Pampanga
City Angeles
Full Address Sutherland Global Services, 2nd Floor, Two West Aeropark, Global Gateway Clark CSEZ, Clark Freeport, Zone, 2023 Pampanga, Philippines
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Company Information

Sutherland Global Services

Sutherland Global Services is a leading business process outsourcing company with a strong presence in the Philippines. Known for providing top-notch customer service, technical support, and back-office solutions, Sutherland offers a wide range of services to various industries. With state-of-the-art facilities and a skilled workforce, the company helps clients enhance their operational efficiency and customer satisfaction. Sutherland Global Services in the Philippines plays a key role in the outsourcing industry, contributing to the country’s economy and providing employment opportunities to many Filipinos.