Philippines Jobs

Email Support Back Office Jobs at CaldwellBPO SM North in Las Piñas, Metro Manila

CaldwellBPO SM North company logo
Published 7 months ago

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CaldwellBPO SM North is currently accepting applications for the position of Email Support Back Office in the Las Piñas area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

CaldwellBPO SM North operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:CaldwellBPO SM North
Position:Email Support Back Office
Region:Las Piñas - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco accounts including Non-Voice and Voice accounts.

Jobs Responsibilities:

  • Communicate with customers via phone or written correspondence to address concerns.
  • Resolve customer issues on the first contact whenever possible.
  • Match customers’ needs with Clients’ products and services.
  • Use negotiation skills to overcome objections and gain customer buy-in.
  • Share specific information with internal and external clients and collaborate with colleagues.

What Do We Offer?

  • An open, friendly, and professional work environment.
  • A rewarding career with growth and promotion opportunities.
  • Performance incentives, perks, and benefits.
  • Competitive Salary and Benefits, including 13th Month Pay and HMO coverage.
  • Opportunity for career advancement based on performance.

Apply Now – Job Type: Permanent

Pay: Php20,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave, health and life insurance, and on-site parking.
  • Company events, opportunities for promotion, and paid toll fees.
  • Training, pay raise, and promotion to permanent employee.

Schedule: 8-hour shift

Supplemental pay types:

  • 13th month salary, bonuses, commission, overtime, and performance bonuses.

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Las Piñas
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

CaldwellBPO SM North

CaldwellBPO SM North is a leading business process outsourcing company located in the bustling city of Manila, Philippines. Known for their exceptional customer service and cutting-edge technology, CaldwellBPO SM North offers a wide range of outsourcing services to global clients. With a strong focus on quality and efficiency, the company has established a reputation for delivering top-notch solutions to meet the diverse needs of their clientele. Situated in the strategic location of SM North in Manila, CaldwellBPO SM North is poised to continue its growth and success in the outsourcing industry.