F502 FT Technical Support Jobs at LTVplus in Makati, Metro Manila
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LTVplus is currently seeking applicants for the position of F502 FT Technical Support in the Makati area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
LTVplus operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | LTVplus |
| Position: | F502 FT Technical Support |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Requirements
- Be able to work a flexible schedule
- Experience in customer service and technical support
- Is attentive and well-spoken- have a neutral accent
- Tier 1 Technical proficiency (preferably familiar with name and password management)
- Proficient in Windows Environment, networks, and servers
- Knowledge of Microsoft Products (Windows Server 2012 – 2019, Windows 10, Azure, Office 365, Etc…), CISCO Meraki, MS Teams (phone system), and Salesforce (Email/ticket management)
- Familiarity with tools such as AutoTask, IT Glue, Datto RMM
Responsibilities
- Adhere to SOP
- Answer phone calls and respond to email requests for support services
- Perform level 1 maintenance tasks for computers and servers and escalate complex issues
- Provide password maintenance – resets, rebooting, and network outages
- Coordinate technical solutions with 3rd party applications used by hotels
Working conditions
**JOB FIT (Required)**
- Must be available to work flexible hours, including evenings, weekends, and holidays
- Must have a personal computer with a stable internet connection
- Flexibility to work overtime on short notice as requested by the management team
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Unit 1602, Limitless Tech Solutions, 139 Corporate Center, Salcedo Village, 139 Valero, Makati, Philippines |
| Google Map | Google Map |
Job Application Information
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