Philippines Jobs

Customer Success Specialist Jobs at Offshore Business Processing in Pasig, Metro Manila

Offshore Business Processing company logo
Published 5 months ago

Offshore Business Processing is thrilled to announce job openings for the position of Customer Success Specialist in the Pasig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Offshore Business Processing, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Offshore Business Processing.

Job Information

Company:Offshore Business Processing
Position:Customer Success Specialist
Region:Metro Manila, Pasig - Metro Manila
Education:Confidential
Salary:PHP 40.000 - PHP 50.000 per Month
Job Type:Full-time

Job Description

Join our team as a Client Success Specialist. Deliver exceptional support, drive client satisfaction, and utilize your communication skills to ensure client success. Apply now!

Job Summary:

  • HMO on Day 1
  • Receive promising perks and rewards
  • Experience travel opportunities
  • Get recognized for what you do
  • Achieve work-life balance
  • Improve exponentially with enhanced learning

Responsibilities:

The Client Success Specialist will be the primary contact for client support and customer service. Responsibilities include creating and optimizing customer support systems, onboarding processes, and conducting internal marketing activities.

  • Client Success
  • Onboarding/Application Process
  • Internal Marketing & Education
  • Customer Service & Integrity of Information
  • Annual Meeting Support
  • Internal Sales
  • Program Development

Requirements:

  • Bachelor’s degree in a relevant field or equivalent experience
  • Minimum 1-2 years of experience in customer success or related field
  • Strong understanding of CRM principles
  • Excellent communication and interpersonal skills
  • Proficiency in relevant software programs (e.g., Salesforce, Zendesk)
  • Amenable to shift schedules and work in Ortigas or Cubao

Job Type: Full-time

Pay: Php40,00.00 – Php50,00.00/month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule: 8-hour shift

Supplemental pay types: 13th month salary

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Pasig
Full Address Offshore Business Processing - Ortigas, 17th Floor Cyberscape Gamma Topaz & Ruby Roads, Ortigas Center, Pasig, Metro Manila, Philippines
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Company Information

Offshore Business Processing

Offshore Business Processing is a leading outsourcing company based in the Philippines. Specializing in providing business process outsourcing (BPO) services to clients worldwide, they offer a wide range of solutions including customer service, data entry, IT support, and back-office operations. With a team of highly skilled professionals, advanced technology infrastructure, and a cost-effective business environment, Offshore Business Processing ensures exceptional service quality and cost savings for their clients. By choosing Offshore Business Processing, companies can streamline their operations and focus on their core business, while benefiting from the expertise and efficiency of the Philippines as a top outsourcing destination.