Customer Communication Representative Jobs at BEEHIVE-BPO COPR. in San Pedro, Laguna
This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.
Welcome to our job portal, where BEEHIVE-BPO COPR. is offering exciting employment opportunities for the position of Customer Communication Representative in the Laguna area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with BEEHIVE-BPO COPR., we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with BEEHIVE-BPO COPR.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | BEEHIVE-BPO COPR. |
| Position: | Customer Communication Representative |
| Region: | Laguna, San Pedro - Laguna |
| Education: | Confidential |
| Salary: | PHP 25.000 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
STRICTLY FOR APPLICANTS WITH GREAT ENGLISH COMMUNICATION SKILLS.
Responsibilities:
- Manage and utilize Clients systems
- Update Customers on project status and answer questions accordingly
- Utilize computerized systems to track projects
- Respond promptly and professionally to customer inquiries through virtual channels
- Provide accurate information about products, services, and policies.
- Assist customers in resolving issues, troubleshooting problems, and guiding them through solutions
- Provide communications such as emailing and chatting with Customers and Operation Teams
- Utilize Google Suite and other software to assist with office tasks
- Act as solar system expert and provide high level of customer service
- Follow escalation pathways for unanswered questions and issues
- Leaving notes regarding conversation issues and/or solutions in Portal
Qualifications:
- Previous experience in customer service
- Proficient in the use of virtual communication tools and systems.
- Ability to work independently and in a virtual team environment.
- Strong problem-solving and multitasking abilities.
- Ability to stay informed about the company’s products, services, and policies
- Empathy and patience when dealing with customer concerns
- Strong computer skills, including proficiency in Google Suite and other software applications
- Excellent organizational and time management skills
- Attention to detail and accuracy in Portal
Job Type: Full-time
Salary: Php25,00.00 – Php30,00.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Experience:
- Customer service: 1 year (Required)
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Laguna |
| City | San Pedro |
| Full Address | The Hive Contact Solutions Inc, 2/F ETG Building, A. Mabini Street, Baranggay Poblacion, San Pedro City, 4023 Laguna, Filipinas |
| Google Map | Google Map |
Job Application Information
Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.
Tips from Admin: applying for a job is free of charge.
Hopefully you get the job you want.
If you find a vacancy that indicates fraud, please report it to us.
Instructions
- Click the "Apply Now" button above.
- After that you will be directed to the Submission of Application page, there are tips for submitting applications and interviews.
- On the application submission page, click the "Application Form" button.
- On that page you can see more complete company information and see the number of people applying for the job.
- Next is to click "Apply".
- Please register on the website if you don't have an account, but if you do, you can immediately fill out the application form.
- Finished.
Provide Feedback
What do you think about this job vacancy?
