Philippines Jobs

Tier 2 Tech Support Agent Jobs at Afni, Inc. in Quezon City, Metro Manila

Afni, Inc. company logo
Published 4 months ago

Welcome to our job portal, where Afni, Inc. is offering exciting employment opportunities for the position of Tier 2 Tech Support Agent in the Quezon City area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Afni, Inc., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Afni, Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Afni, Inc.
Position:Tier 2 Tech Support Agent
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Tier 2 Technical Support Agents will work in a multi-functional role supporting studio applications, handling tickets, and calling international studios for operational checks.

Scope of support includes:

  • Manage and respond to studio application tickets.
  • Communicate technical information to studios and customers.
  • Remotely troubleshoot branch computers.
  • Escalate tickets when necessary.
  • Communicate with clients and tag tickets accurately.
  • Assist studios with various tech issues.

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Quezon City
Full Address Afni, Diliman Commercial Center, 46 Commonwealth Ave, Quezon City, 1126 Metro Manila, Philippines
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Job Application Information

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Company Information

Afni, Inc.

Afni, Inc. is a renowned outsourcing company based in the Philippines. With a strong presence in the country, Afni offers a wide range of customer service solutions to clients globally. Established in 1996, the company has a reputation for providing top-notch customer care, technical support, sales, and back-office services. Boasting a state-of-the-art facility and a team of highly skilled professionals, Afni aims to deliver exceptional results and exceed clients’ expectations. With a commitment to excellence and a customer-centric approach, Afni continues to be a preferred outsourcing partner for businesses worldwide.