Philippines Jobs

Technical Customer Support Jobs at COMMUNIGATE TECHNOLOGIES INC. in National Capital Region, Philippines

COMMUNIGATE TECHNOLOGIES INC. company logo
Published 6 months ago

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COMMUNIGATE TECHNOLOGIES INC. is thrilled to announce job openings for the position of Technical Customer Support in the National Capital Region area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At COMMUNIGATE TECHNOLOGIES INC., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with COMMUNIGATE TECHNOLOGIES INC..

Job Information

Company:COMMUNIGATE TECHNOLOGIES INC.
Position:Technical Customer Support
Region:National Capital Region - Philippines, Philippines
Education:Confidential
Salary:PHP 20.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

Responsibilities:

  • Provide day-to-day support for customer escalations and incident tickets (rotational shift).
  • Maintain positive and proactive relationships with customers.
  • Work closely with Client related issues, answer calls and support clients for all technical and non-technical issues and requests.
  • Monitor running system/applications.
  • Provide internal report to respective departments.

Requirements:

  • BS Degree in Information Technology, Computer Science or any related course.
  • At least 1 year of experience in handling customer technical and non-technical concerns.
  • Knowledgeable in My SQL, MS Office, and troubleshooting.
  • Knowledgeable in Windows, Linux, and MacOS.
  • Strong communication skills in English, both verbal and written.
  • Strong Analytical, Problem-solving, and decision-making skills.
  • Strong character and should be able to handle disappointments, frustrations, and adjust accordingly.
  • Should be stable and able to commit and fulfill the commitment no matter what.

Job Types: Full-time, Permanent

Pay: Php20,00.00 – Php25,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Monday to Friday
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Overtime pay

Experience:

  • Technical Support: 1 year (Preferred)

Language:

  • English (Preferred)

Expected Start Date: 06/01/2024

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Philippines
City National Capital Region
Full Address CommuniGate Technologies Inc., 3rd Floor First Global Building, 122 Gamboa Street, Makati, Philippines
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Company Information

COMMUNIGATE TECHNOLOGIES INC.

COMMUNIGATE TECHNOLOGIES INC. is a leading technology company based in the Philippines, specializing in innovative communication solutions. With a strong focus on advanced technologies and cutting-edge communication platforms, the company aims to provide clients with top-notch services tailored to their specific needs. COMMUNIGATE TECHNOLOGIES INC. is known for its commitment to quality, reliability, and customer satisfaction, making it a trusted partner for businesses seeking efficient communication solutions in the Philippines and beyond.