Philippines Jobs

Email/Chat Support Specialist Jobs at SapientBPO – Ortigas Pasig in Makati, Metro Manila

SapientBPO - Ortigas Pasig company logo
Published 6 months ago

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SapientBPO - Ortigas Pasig is currently seeking applicants for the position of Email/Chat Support Specialist in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

SapientBPO - Ortigas Pasig operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:SapientBPO – Ortigas Pasig
Position:Email/Chat Support Specialist
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

We are looking for Customer Service Representatives with the following qualifications:

  • At least High School Graduate (Old Curriculum)
  • Non-BPO experience accepted with excellent communication skills
  • Fresh Graduates welcome
  • BPO experience is an advantage

Job Responsibilities:

  • Maintain a positive and professional attitude towards customers
  • Respond promptly to customer inquiries
  • Communicate with customers through various channels
  • Acknowledge and resolve customer complaints
  • Know the products to answer customer questions

Benefits:

  • Account Driven Incentives and Bonuses
  • HMO Life Insurance
  • Paid Training from Day 1
  • 13th Month Pay Bonus
  • Performance Bonus and more

Job Types: Full-time, Permanent, Fresh graduate

Salary Range: Php18,00.00 – Php25,00.00 per month

Additional Benefits:

  • Additional leave
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Afternoon/Day/Evening shift
  • Monday to Friday

Supplemental pay types:

  • 13th-month salary
  • Anniversary bonus
  • Commission pay

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Makati
Full Address 3rd floor, Sapient Global Services, Lemon Square Building, Quezon City, 1105 Metro Manila, Philippines
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Company Information

SapientBPO – Ortigas Pasig

SapientBPO is a multinational business process outsourcing company located in Ortigas, Pasig, Philippines. With a strong presence in the industry, they provide a wide range of outsourcing solutions, including customer service, technical support, data entry, and back-office operations. SapientBPO is known for its commitment to delivering high-quality services, utilizing advanced technology, and employing a skilled workforce. With its strategic location in Ortigas, Pasig, the company offers access to a large pool of talented professionals and ensures seamless operations for their clients. SapientBPO is dedicated to helping businesses optimize their processes and achieve their goals through efficient and cost-effective outsourcing solutions.