Philippines Jobs

Customer Success Director Jobs at Backbase in Manila, Metro Manila

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Published 7 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Backbase is currently accepting applications for the position of Customer Success Director in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Backbase operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Backbase
Position:Customer Success Director
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

As Customer Success Director at Backbase, you will manage customer success, supporting their digital transformation. Key responsibilities include delivering programs, ensuring ROI, and driving sales growth.

Qualifications

  • 10+ years in client commercial relationship management
  • Proven track record with C-level customers in digital/tech sectors
  • Experience in Technology/SaaS solutions and Financial Services
  • Skilled in change management and leading regional teams
  • Strong communication and presentation skills, MBA preferred
  • Proficiency in English and local language

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Manila
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Job Application Information

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Company Information

Backbase

Backbase is a leading fintech company with a presence in the Philippines. Known for their innovative digital banking solutions, Backbase helps banks and financial institutions modernize their services and improve customer experience. In the Philippines, Backbase partners with local banks to drive digital transformation and provide cutting-edge banking technology to the region. Their presence in the Philippines signifies their commitment to revolutionizing the financial sector in the country and contributing to its economic growth.