Philippines Jobs

Vice President, Customer Service Operations Jobs at Genpact in Muntinlupa, Metro Manila

Genpact company logo
Published 6 months ago

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Genpact is currently accepting applications for the position of Vice President, Customer Service Operations in the Muntinlupa area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Genpact operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Genpact
Position:Vice President, Customer Service Operations
Region:Metro Manila, Muntinlupa - Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

The Vice President, Customer Service Operations is a senior leadership role overseeing and managing the company’s customer service operations. Seeking a strategic thinker with strong leadership skills to drive operational excellence and customer satisfaction. Responsibilities include developing customer service strategies, managing a team, and collaborating with cross-functional teams to improve processes.

Requirements: extensive customer service management experience, track record in improving operational efficiency, and excellent communication skills. Candidate should have a customer-centric mindset and the ability to lead and motivate a team.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Muntinlupa
Full Address Building, Cyberzone, Genpact, Filinvest Corporate 1781, 5132 N Bridgeway, Alabang, Muntinlupa, Metro Manila, Philippines
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Company Information

Genpact

Genpact is a prominent global professional services firm that provides comprehensive business process management and technology services. In the Philippines, Genpact consistently delivers innovative solutions to help companies in various industries achieve their business goals. With a strong focus on leveraging technology and analytics, Genpact Philippines offers end-to-end services, including finance and accounting, procurement, customer service, and more. They are known for their exceptional customer satisfaction, operational excellence, and commitment to delivering tangible results. As a key player in the industry, Genpact Philippines continues to contribute significantly to the growth and success of businesses in the country.