Client Services Supervisor, Non-Voice Jobs at Maxicare Healthcare in Makati, Metro Manila
Welcome to our job portal, where Maxicare Healthcare is offering exciting employment opportunities for the position of Client Services Supervisor, Non-Voice in the Makati area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Maxicare Healthcare, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Maxicare Healthcare. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Maxicare Healthcare |
| Position: | Client Services Supervisor, Non-Voice |
| Region: | Makati - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
- Oversee daily productivity of agents and ensure compliance with service levels and metrics.
- Plan, assign, and monitor tasks; manage scheduling and budget.
- Provide coaching, mentoring, and performance reviews to develop team skills and capabilities.
- Respond to and resolve escalated cases and concerns.
- Prepare and consolidate reports on team performance and productivity.
- Collaborate with Workforce and Analytics team to ensure team efficiency.
- Ensure 24/7 support for operations and external service sites.
- Education: Bachelor’s degree, preferably in Nursing or any medical allied courses.
- Experience: Minimum of 3 years in a related role.
- Skills: Strong leadership, customer focus, collaboration, innovation, and communication skills. Ability to multi-task and provide technical expertise.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Makati |
| Full Address | Maxicare Primary Care Clinic - Ayala North Exchange Makati, 2/F The Shops, Ayala North Exchange Ayala Ave. Cor Amorsolo and, Salcedo, Makati, 1229 Metro Manila, Philippines |
| Google Map | Google Map |
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