Philippines Jobs

Back Office Call Center Agent – Non-Voice / Voice Jobs at Caldwell Support Communications in Quezon City, Metro Manila

Caldwell Support Communications company logo
Published 3 months ago

Caldwell Support Communications is currently seeking applicants for the position of Back Office Call Center Agent - Non-Voice / Voice in the Quezon City area. The available job type for this position is Contract.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Caldwell Support Communications operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Caldwell Support Communications
Position:Back Office Call Center Agent - Non-Voice / Voice
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 18.000 - PHP 28.000 per Month
Job Type:Contract

Job Description

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections, and Telco account

Jobs Responsibilities:

  • Communicates with customers via phone or written correspondence.
  • Resolves customer issues promptly on the first contact.
  • Matches customer demands with client products/services.
  • Utilizes negotiation skills to address objections and gain customer buy-in.
  • Shares information with internal/external clients and colleagues.

What Do We Offer?

  • Open, friendly, and professional work environment.
  • Rewarding career growth opportunities.
  • Performance incentives, benefits, and competitive salary.
  • 13th Month Pay, HMO, Maternity/Paternity Leave, and more.
  • Rapid career advancement for Top Performers.

APPLY NOW

Job Type: Permanent

Pay: Php18,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave, health and life insurance.
  • Company events, flextime, and parking.
  • Opportunities for promotion and paid training.
  • Pay raise, toll fees, and promotion to permanent employee.

Schedule:

  • 8-hour shift, Monday to Friday.

Supplemental pay types:

  • 13th-month salary, bonuses, commissions, and more.

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Quezon City
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

Caldwell Support Communications

Caldwell Support Communications is a top Business Process Outsourcing (BPO) company based in the Philippines. Known for its exceptional customer service and cutting-edge technology solutions, Caldwell Support Communications caters to a wide range of clients from various industries. With a highly skilled workforce and a focus on innovation, the company prides itself on delivering high-quality services that exceed client expectations. Caldwell Support Communications is committed to providing efficient and cost-effective BPO solutions to help businesses thrive in the competitive market.