Program Operations Associate Jobs at Boldr in Manila, Metro Manila
Welcome to our job portal, where Boldr is offering exciting employment opportunities for the position of Program Operations Associate in the Manila area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Boldr, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Boldr. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Boldr |
| Position: | Program Operations Associate |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.100 - PHP 43.000 per Month |
| Job Type: | Full-time |
Job Description
About the role:
As a Program Operations Associate, you are responsible for managing the program operations for the majority of the clients partners. You will leverage your skills and knowledge to ensure that programs are well-implemented and produce great outcomes for the institutions we serve and their students.
Responsibilities:
- Set up programs in the client’s back-end and configure the program, according to partner specifications.
- Match mentors and mentees in impactful mentorship relationships using our proprietary tools.
- Implement program interventions to maximize mentorships created, as well as participant engagement and satisfaction
- Communicate directly with mentors and mentees who request extra support
- Collaborate closely with other Program Operations Associates to prioritize and execute on implementation tasks on tight turnarounds
- Pull, clean, and manipulate program data for partner-specific needs
- Send regular outreach to partners to highlight the value of their programs
- Impact participant satisfaction through tracking and acting on participant satisfaction scores and testimonials
Example goals/KPIs include:
- Minimize mentees waiting to be matched across programs
- Support the Program Health Analyst and Program Success Managers in maximizing participant engagement and satisfaction across programs
- Support Program Success Managers in decreasing time to value for partners
Requirements
Job Requirements:
- 2 years work experience
- A high degree of personal organization, project management competence, and attention to detail
- High accountability and the ability to prioritize deadlines in a fast-paced environment
- Strong written and verbal communication skills
- The ability to quickly and independently build product and process knowledge through problem-solving and adapt understanding to new changes
- Proficiency in cleaning and manipulating data in Excel or Google Sheets
- 75% EDT working hours overlap
Preferred Qualifications:
- Experience with tools in the MC stack, such as Asana, Google suite, Guru, and Slack
- Experience working in a startup environment and navigating ambiguity
- Prior full-time remote experience
- Experience in higher education, either at a school or in a related field including student leadership and/or other campus leadership
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Boldr Philippines, 5th Floor, Hanston Building, Emerald Avenue, Ortigas Center, San Antonio, Pasig, 1600 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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