IT Service Desk Analyst Jobs at Dole Asia Company Limited in Davao City, Davao del Sur
Welcome to our job portal, where Dole Asia Company Limited is offering exciting employment opportunities for the position of IT Service Desk Analyst in the Davao City area. We are currently seeking Temporary candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Dole Asia Company Limited, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Dole Asia Company Limited. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Dole Asia Company Limited |
| Position: | IT Service Desk Analyst |
| Region: | Davao City - Davao del Sur, Davao del Sur |
| Education: | Confidential |
| Salary: | PHP 20.000 - PHP 21.000 per Month |
| Job Type: | Temporary |
Job Description
Description of Job Function:
The IT Service Desk Analyst will serve as the first point of contact for DAH users with systems and network concerns and is primarily responsible to provide technical support to resolve all IT related incident and request.
Basic Duties and Responsibilities
· To provide daily Level 1.5 support to end-users incidents and request pertaining to business applications such as SAP, Office 365, Hyperion, etc., Network, and PC system hardware related.
· On time PC provisioning and deprovisioning
· Daily monitoring of password expiry
· Daily monitoring of Cisco Antivirus report
· Assist Corp IT on new project roll-out
· Creation of Guest Wifi access as needed
· Creation and restoration of daily, weekly, and monthly shared folder backup
· Provide remote IT support to work-at-home users
· Conduct basic laptop faulty hardware part replacement or upgrade
· Timely maintenance of IT software and hardware inventory
· Perform nightshift support every period
· Timely monitoring of licenses
· Level 1 Xsuite Support
· Respond to all emails sent to IT helpdesk
· Generate monthly network printer usage report
· Assist on Corp IT initiative roll-out
Required Competencies
· Written and verbal communication skills
· Problem solving skills
· Time management skills
· Customer service
· Critical thinking skills
· Strong knowledge on Windows 1011
· Experience in Window Server Administration
· LAN & WLAN troubleshooting
Job Types: Permanent, Temporary
Contract length: 6 months
Pay: Php20,00.00 – Php21,00.00 per month
Benefits:
- Company events
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Davao City: Reliably commute or planning to relocate before starting work (Required)
Location:
- Davao City (Required)
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Davao del Sur |
| City | Davao City |
| Full Address | Dole Shared Service Center - Davao, Units 302-303, 3rd Floor, Topaz Bldg, Damosa IT Park, J.P. Laurel Ave, Davao City, 8000 Davao del Sur, Philippines |
| Google Map | Google Map |
Job Application Information
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