ICT Helpdesk Jobs at Leonio Group Corporation in Muntinlupa, Metro Manila
Leonio Group Corporation is currently accepting applications for the position of ICT Helpdesk in the Muntinlupa area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Leonio Group Corporation operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Leonio Group Corporation |
| Position: | ICT Helpdesk |
| Region: | Metro Manila, Muntinlupa - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 18.000 - PHP 20.000 per Month |
| Job Type: | Full-time |
Job Description
Job Summary: The ICT Helpdesk will be responsible for providing technical support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, resolving network problems, monitors and manage ICT documents/assets and ensuring the smooth operation of our ICT systems.
Key Responsibilities:
- Provide first-level support and troubleshooting for hardware, software, and network issues.
- Respond to helpdesk tickets and provide timely resolutions to end-users.
- Install, configure, and maintain computer systems, printers, and other ICT equipment.
- Assist with the setup and support of employee workstations, including desktops, laptops, and mobile devices.
- Perform routine maintenance and updates on ICT systems and applications.
- Document and track all support requests, resolutions, and follow-up actions.
- Collaborate with other ICT team members to resolve complex issues and improve overall service delivery.
- Assist in the development and implementation of ICT policies and procedures.
- Provide training and support to end-users on various ICT tools and systems.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- Proven experience as an ICT Helpdesk Technician or in a similar technical support role.
- Strong knowledge of Windows and Mac operating systems.
- Experience with network troubleshooting and support.
- Familiarity with various software applications, including Microsoft Office Suite and other productivity tools.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
Preferred Skills:
- Experience with remote support tools and techniques.
- Knowledge of ITIL framework and best practices.
Job Types: Full-time, Permanent
Pay: Php18,00.00 – Php20,00.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Paid training
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Expected Start Date: 07/15/2024
Application Requirements
- Physically and mentally healthy
- Minimum age of 17 years
- Disciplined and punctual
- Honest and responsible
- Good personality
- Enthusiasm in working and learning
- For other requirements, please check through the job form.
Company address
| Province | Metro Manila |
| City | Muntinlupa |
| Full Address | Leonio Land Holdings Inc., 5th Floor, MAPFRE Insular Corporate Center, 1220 Acacia Avenue, Madrigal Business Park, Alabang, Muntinlupa, 1605, Philippines |
| Google Map | Google Map |
Job Application Information
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