IT Helpdesk Jobs at Strategic Networks, Inc. in Quezon City, Metro Manila
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Strategic Networks, Inc. is currently seeking applicants for the position of IT Helpdesk in the Quezon City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Strategic Networks, Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Strategic Networks, Inc. |
| Position: | IT Helpdesk |
| Region: | Metro Manila, Quezon City - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
Provide incident and request management support to all end user devices, including desktops, laptops, monitors, VPN, printers, and scanners.
Experience in Windows and non-Windows Operating environments.
Recommend and apply solutions, including on-site repair for remote users.
Provide support to end users relating to hardware and software, computer applications, LAN components, and peripherals.
Determine and execute system reconfiguration needs.
Establish end-user service level agreements.
Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
Supervise the complaint ticketing system and follow timely resolution of all work orders.
Demonstrated ability to provide user support by means of remote access tools.
Provide timely status updates to the ticketing tools.
Analyze completed end-user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
Monitor and repair all IT/office equipment and tools and ensure that all software systems are running smoothly.
Job Type: Full-time
Schedule:
- Shift system
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Quezon City |
| Full Address | Tierra Networks Technologies Inc ., 28D The Exchange Regency, Exchange Road, Cor Meralco Ave, Pasig, 1605 Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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