Philippines Jobs

Customer Service Representative Jobs at Sutherland Global Services in Floridablanca, Pampanga

Sutherland Global Services company logo
Published 5 months ago

Sutherland Global Services is thrilled to announce job openings for the position of Customer Service Representative in the Floridablanca area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Sutherland Global Services, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Sutherland Global Services.

Job Information

Company:Sutherland Global Services
Position:Customer Service Representative
Region:Floridablanca - Pampanga, Pampanga
Education:Confidential
Job Type:Full-time

Job Description

You are joining Sutherland, a global business transformation company specializing in back-office and customer service support services for marquee clients worldwide.

As a Customer Service Associate, you will deliver top-notch service to Online Retail program customers and clients.

KEY RESPONSIBILITIES:

  • Maintain product and service knowledge
  • Provide professional responses to customer queries
  • Meet productivity and quality standards
  • Adhere to company core values
  • Achieve set metrics and goals

MINIMUM QUALIFICATIONS:

  • 2 years in college or equivalent experience
  • Excellent English communication skills
  • Basic computer knowledge
  • Strong customer service and problem-solving abilities

WHAT WE OFFER:

  • Competitive compensation package
  • Paid training and benefits
  • Life and health insurance
  • Paid time-off and sick leave conversions
  • Employee development programs
  • Career advancement prospects

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Promotion opportunities
  • Overtime pay and bonuses

Education:

  • Senior High School (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Pampanga
City Floridablanca
Full Address Sutherland Global Services, 2nd Floor, Two West Aeropark, Global Gateway Clark CSEZ, Clark Freeport, Zone, 2023 Pampanga, Philippines
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Company Information

Sutherland Global Services

Sutherland Global Services is a leading business process outsourcing company with a strong presence in the Philippines. Known for providing top-notch customer service, technical support, and back-office solutions, Sutherland offers a wide range of services to various industries. With state-of-the-art facilities and a skilled workforce, the company helps clients enhance their operational efficiency and customer satisfaction. Sutherland Global Services in the Philippines plays a key role in the outsourcing industry, contributing to the country’s economy and providing employment opportunities to many Filipinos.