Philippines Jobs

Regional Center Functional Lead – Inbound Jobs at Shopee in Manila, Metro Manila

Shopee company logo
Published 3 months ago

Shopee is currently seeking applicants for the position of Regional Center Functional Lead - Inbound in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Shopee operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Shopee
Position:Regional Center Functional Lead - Inbound
Region:Manila - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

Department: Operations

Level: Experienced (Individual Contributor)

Location: Philippines – Manila

The Operation teams at Shopee manage the end-to-end operational process, ensuring smooth buyer experiences on the platform. The team analyzes operational KPIs regionally, conducts root cause analysis, and covers Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations, and Fraud departments.

Job Description:
  • Coordinate and supervise daily warehouse activities
  • Ensure quality and timely receipt of parcels as per SLA
  • Monitor team productivity and liaise with Regional Center Lead
  • Manage personnel scheduling, evaluations, and coaching
  • Analyze and coordinate agency personnel allocation
  • Handle operational escalations and provide solutions
  • Coordinate with other teams on parcel tally and item receiving
Requirements:
  • Graduate with a Bachelor’s Degree
  • 2-5 years of experience in E-commerce, Logistics, or Warehousing
  • Supervisory experience with both direct and agency employees
  • Detail-oriented with process improvement background
  • Proficient in MS and Google Applications

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

Province Metro Manila
City Manila
Full Address Shopee Philippines, The Podium West Tower, Doña Julia Vargas Ave, San Antonio, Pasig, 1600 Metro Manila, Philippines
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Company Information

Shopee

Shopee is a leading e-commerce platform in the Philippines, transforming the way people shop online. With a user-friendly interface and a wide range of products, Shopee provides a convenient and secure online marketplace for both sellers and buyers. The platform offers various features such as Shopee Mall, where shoppers can find authentic products from trusted brands, and Shopee Live, which allows sellers to showcase their products via live streaming. Shopee Philippines is committed to providing a seamless shopping experience, with fast delivery, secure payments, and excellent customer service.