Tech Support Consultant Jobs at Optum in Manila, Metro Manila
Optum is currently accepting applications for the position of Tech Support Consultant in the Manila area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Optum operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Optum |
| Position: | Tech Support Consultant |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Are you passionate about technology and helping others troubleshoot technical issues? Join our team as a Tech Support Consultant! In this role, you will be responsible for providing excellent customer service by assisting users with software and hardware problems.
Key responsibilities include resolving technical issues, guiding users on the use of various systems and applications, and documenting support interactions. Strong communication skills and a problem-solving mindset are essential for success in this role.
- Provide technical support to customers via phone, email, or chat
- Troubleshoot software and hardware issues
- Document and track customer issues and resolutions
- Collaborate with the technical team to resolve complex problems
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | 18th to 21st Floor, West Tower, Optum Makati, One Ayala, Ayala Ave, Makati, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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