SERVICE CONSULTANT Jobs at Lexus Manila in Taguig, Metro Manila
Company Lexus Manila is offering job opportunities for the position of SERVICE CONSULTANT in the Taguig area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Lexus Manila operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
Company: | Lexus Manila |
Position: | SERVICE CONSULTANT |
Region: | Metro Manila, Taguig - Metro Manila |
Education: | Confidential |
Salary: | PHP 14.500 - PHP 30.000 per Month |
Job Type: | Full-time |
Job Description
Responsible for providing excellent customer service to clients through accurate assessing/diagnosing customer’s service requirements and effective communication of customers service requirements to the workshop.
RESPONSIBILITIES
- Receives, communicates and comprehends the customer’s needs, concerns and service requirements.
- Diagnoses the vehicle, preferably with the customer or its representative, and recommends the appropriate and necessary repair to be rendered by the service workshop.
- Discusses company guidelines and relevant service policies to customers and potential customers.
- Encodes accurate and complete customer information and service requests on the Repair Order Sheet.
- Monitors progress of service being rendered to the customer.
- Communicates service job progress and other relevant information to the customers.
- Evaluates and checks the vehicle to be released after service has been rendered to ensure conformity with the repair order.
- Conducts and analyzes post-service follow-up and comments to all serviced units within three (3) days after release – in cooperation with Customer Relations Officer.
- Handles customer complaints related to service, if necessary.
- Maintains good customer relations with service clients.
- Performs duties that may be assigned from time to time.
REQUIREMENTS
- Bachelor’s degree in engineering or any Business Course.
- At least 3 years of customer service-related work experience.
- Has excellent interpersonal skills.
- Customer service attitude.
- Problem-solving aptitude.
- Proficient Computer skills (SAP, Microsoft Office, Google Sheets, Outlook).
- Candidate must be willing to work in BGC Taguig City.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
Province | Metro Manila |
City | Taguig |
Full Address | Lexus Manila Inc., 3402 8th Avenue, cor 34th St, Taguig, 1634, Philippines |
Google Map | Google Map |
Job Application Information
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