Voice Agent Jobs at ADEC Innovations in Alabang, Metro Manila
Company ADEC Innovations is offering job opportunities for the position of Voice Agent in the Alabang area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
ADEC Innovations operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | ADEC Innovations |
| Position: | Voice Agent |
| Region: | Alabang - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
Under the supervision of the Manager, the Voice Service Associate (VSA) is responsible for following up of customers with outstanding invoices, and providing them with information on their statement of account to ensure collection of payment. Coordination with US Sales Department is expected especially for escalated cases.
Duties and Responsibilities:
- Calls customers to follow up payment for outstanding invoices.
- Provides information to the customers regarding their invoice or statements of account.
- Escalates cases that need further action to the US Sales Department.
- Documents release controls of the organization and ensures compliance and understanding of parties involved.
- Generate Reports and analysis to evaluate the recovery of funds and keep track of aging receivables.
- Checks accuracy and completeness of data.
- Adheres to the organization’s standard operating procedures and work instructions.
- Attends project orientation, job-related training, and/or other company-initiated training as required.
Job Requirements:
- Graduate of a 4-year course preferable related to Business Management, Marketing, Entrepreneurship, English, Literature, or Mass Communication; or must have completed 2-year college education.
- Experience working, handling similar role, in BPO industry is an advantage.
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Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Alabang |
| Full Address | G3-GF, ADEC Innovations Healthcare Philippines, KM 25 W Service Rd, Cupang, Muntinlupa, Philippines |
| Google Map | Google Map |
Job Application Information
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