Technical Support Representative – VPN Account Jobs at INFINITY SUPPORT PHILIPPINES INC in Pasig, Metro Manila
INFINITY SUPPORT PHILIPPINES INC is thrilled to announce job openings for the position of Technical Support Representative - VPN Account in the Pasig area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At INFINITY SUPPORT PHILIPPINES INC, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with INFINITY SUPPORT PHILIPPINES INC.
Job Information
| Company: | INFINITY SUPPORT PHILIPPINES INC |
| Position: | Technical Support Representative - VPN Account |
| Region: | Metro Manila, Pasig - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Join the team at INFINITY SUPPORT PHILIPPINES INC as a skilled Technical Support Representative for our VPN account.
Work Setup:
- Work-from-Home
- Equipment Provided
- Shifting schedule
- For Blended (Email/Chat with few Phone)
Qualifications:
- At least 1 year of customer-facing experience in troubleshooting technical products.
- Strong experience with Retention.
- Familiarity with networking, VPN concepts, and SaaS products.
- Excellent analytical and communication skills.
- Experience with Zendesk, Salesforce, Jira, and Confluence is a plus.
Responsibilities:
- Resolve technical issues efficiently.
- Provide superior service in customer interactions.
- Diagnose and troubleshoot customer issues.
- Collaborate with internal teams for issue resolution.
Job Type: Full-time
Pay: From Php23,00.00 per month
Benefits:
- Paid training
- Work from home
Schedule: Shift system
Supplemental Pay Types:
- 13th-month salary
- Overtime pay
- Performance bonus
Application Question:
- Are you currently residing within Metro Manila or Greater Manila Area?
Experience:
- BPO: 1 year (Preferred)
- TECHNICAL SUPPORT: 1 year (Preferred)
- Retention: 1 year (Preferred)
Expected Start Date: 07/22/2024
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Pasig |
| Google Map | Google Map |
Job Application Information
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