Philippines Jobs

Customer Service Representative (Collections Account) Jobs at ECHO Job Careers in Alabang, Metro Manila

ECHO Job Careers company logo
Published 4 months ago

ECHO Job Careers is currently accepting applications for the position of Customer Service Representative (Collections Account) in the Alabang area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

ECHO Job Careers operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:ECHO Job Careers
Position:Customer Service Representative (Collections Account)
Region:Alabang - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 24.000 per Month
Job Type:Full-time

Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role, you need to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Job Types: Full-time, Permanent

Pay: Php20,00.00 – Php24,00.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8-hour shift
  • Shift system

Supplemental Pay Types:

  • 13th-month salary
  • Bonus pay
  • Overtime pay
  • Yearly bonus

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Alabang
Full Address Generation One Resource Recruitment, 1216 Acacia Ave, Alabang, Muntinlupa, Metro Manila, Philippines
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Job Application Information

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Company Information

ECHO Job Careers

ECHO Job Careers is a leading recruitment agency based in the Philippines, connecting skilled professionals with top companies. With a focus on job placement and career advancement, ECHO Job Careers offers a range of services including resume writing, interview preparation, and job matching. Their commitment to excellence has earned them a reputation as a reliable partner for both job seekers and employers in the competitive job market of the Philippines.