CSR / Collections Account Jobs at HYPT Jobs PH in Muntinlupa, Metro Manila
Company HYPT Jobs PH is offering job opportunities for the position of CSR / Collections Account in the Muntinlupa area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
HYPT Jobs PH operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | HYPT Jobs PH |
| Position: | CSR / Collections Account |
| Region: | Metro Manila, Muntinlupa - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 20.000 - PHP 24.000 per Month |
| Job Type: | Full-time |
Job Description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Job Types: Full-time, Permanent
Pay: Php20,00.00 – Php24,00.00 per month
Benefits:
- Additional leave
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8-hour shift
- Shift system
Supplemental pay types:
- 13th-month salary
- Bonus pay
- Overtime pay
- Yearly bonus
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Muntinlupa |
| Full Address | Unit 705, FIND Human Resources, Inc, corner Investment Drive and Trade Street, Coherco Financial Tower Building, Madrigal Business Park, Alabang, Muntinlupa, Philippines |
| Google Map | Google Map |
Job Application Information
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