Workforce Management Team Leader Jobs at Coforge BPS Philippines in Muntinlupa, Metro Manila
Welcome to our job portal, where Coforge BPS Philippines is offering exciting employment opportunities for the position of Workforce Management Team Leader in the Muntinlupa area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Coforge BPS Philippines, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Coforge BPS Philippines. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Coforge BPS Philippines |
| Position: | Workforce Management Team Leader |
| Region: | Metro Manila, Muntinlupa - Metro Manila |
| Education: | Confidential |
| Salary: | PHP 40.000 - PHP 50.000 per Month |
| Job Type: | Full-time |
Job Description
Essential Duties and Responsibilities
- Utilize available tools and data to create data analytics reports
- Works closely with the Six Sigma lead and the Sentiments team to generate meaningful data and reports.
- Creation of daily / weekly and monthly reports
- Track action items and progress made through Six Sigma sentiments projects.
- Partners with Call Center Operations Managers, Supervisors, and staff to ensure their understanding of reports being generated.
- Ensures that all short-term reporting is accurate and completed in a timely manner.
- Performs other duties as assigned.
Minimum knowledge, skills and abilities required
- Overall work experience of 2-4 years in Reporting and Analytics/MIS in a BPO setting or similar
- Strong understanding of data collection, management, and analysis
- Experience and familiarity with call center operational/business metrics
Job Types: Full-time, Permanent
Pay: Php40,00.00 – Php50,00.00 per month
Schedule:
- Evening shift
- Shift system
Supplemental pay types:
- Bonus pay
- Performance bonus
Experience:
- Reporting and Analytics/MIS: 2 years (Required)
Application Deadline: 08/18/2024
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
| Province | Metro Manila |
| City | Muntinlupa |
| Full Address | C2GP+6WW Coforge BPS Philippines, Vector 3 , GF , Northgate Cyberzone, Alabang, Muntinlupa, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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