Philippines Jobs

Customer Service Representative Jobs at EXL Service in Alabang, Metro Manila

EXL Service company logo
Published 2 months ago

EXL Service is currently accepting applications for the position of Customer Service Representative in the Alabang area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

EXL Service operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:EXL Service
Position:Customer Service Representative
Region:Alabang - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

Roles and Responsibilities

  • Interact with customers to provide information and assistance on client’s products and services over the phone.
  • Create, manage, and drive closure on service requests.
  • Solve problems, communicate, and handle issues requiring special coordination with internal departments.
  • Provide excellent customer service with a focus on a great experience.

Minimum Qualifications:

  • At least 1 year of international voice BPO experience.
  • Completed two years of college.
  • Good English communication skills.
  • Strong customer orientation.
  • Amenable to work at Alabang.

Requirements:

  • Government Numbers (SS, Pag-ibig, Philhealth, BIR).
  • Proof of Employment, Proof of Education.

What we offer:

  • Competitive Compensation and Incentives.
  • In-house training.
  • Medical and Dental coverage.
  • Personal development programs.
  • Meal and other allowances.

Job Type: Full-time

Benefits:

  • Paid training.

Schedule:

  • 8-hour shift.

Supplemental Pay Types:

  • 13th month salary, Overtime pay, Performance bonus.

Ability to commute/relocate:

  • Alabang: Required commute/relocation.

Education:

  • Bachelor’s (Preferred).

Experience:

  • Customer Service Representative: 1 year (Preferred).

Language:

  • English (Preferred).

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

Province Metro Manila
City Alabang
Full Address C2GR+J2W EXL Service Philippines, Dotcom Dr, Muntinlupa, Metro Manila, Philippines
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Job Application Information

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Company Information

EXL Service

EXL Service is a leading company with a strong presence in the Philippines, offering a wide range of business process solutions and services. With a focus on technology and analytics, EXL Service in the Philippines provides innovative solutions in areas such as finance, healthcare, and insurance. Their commitment to delivering high-quality services has made them a trusted partner for clients worldwide. The company’s operations in the Philippines have contributed significantly to the country’s growth in the outsourcing industry.