WFM Planner / Forecaster (PHL) Jobs at Carelon Global Solutions in Taguig, Metro Manila
Carelon Global Solutions is currently accepting applications for the position of WFM Planner / Forecaster (PHL) in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Carelon Global Solutions operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
Company: | Carelon Global Solutions |
Position: | WFM Planner / Forecaster (PHL) |
Region: | Metro Manila, Taguig - Metro Manila |
Education: | Confidential |
Salary: | PHP 14.000 - PHP 45.000 per Month |
Job Type: | Full-time |
Job Description
- Location: Alliance Global Tower, Taguig City, PHL NCR
- Department: Talent Insights/Workforce Management (RDA)
- Employment Type: Full time
- Posted on: Wednesday, July 17, 2024
- Job Code: JR121523
Description
As a WFM Planner / Forecaster, you will accurately predict call volumes, service levels, and handle times by call type. You will develop staffing models to meet service level targets efficiently through hiring, outsourcing, and attrition. Responsibilities include continuous analysis of call volume trends, interpreting staffing model results, and developing long-term service level plans. Expertise in WFM software (NICE IEX) is required.
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good physical and mental health
- Minimum age 17 years
- Discipline and adherence to time
- Honest and responsible
- Good character
- Satisfaction in working and learning
- For other requirements, please check through the application form.
Company address
Province | Metro Manila |
City | Taguig |
Full Address | Carelon Global Solutions, Alliance Global Tower 24th - 29th Floors, 11th Ave, corner 36th St, Taguig, 1634, Philippines |
Google Map | Google Map |
Job Application Information
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