Native German Speaking Call Center Agent/Customer Service Jobs at Lepro in Manila, Metro Manila
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Company Lepro is offering job opportunities for the position of Native German Speaking Call Center Agent/Customer Service in the Manila area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Lepro operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Lepro |
| Position: | Native German Speaking Call Center Agent/Customer Service |
| Region: | Manila - Metro Manila, Metro Manila |
| Education: | Confidential |
| Salary: | PHP 44.366 - PHP 49.912 per Hour |
| Job Type: | Full-time |
Job Description
We are seeking a Native German Speaking Customer Service Specialist to work from home. As a Remote Customer Service Specialist at Lepro, you will be the main point of contact for all inquiries and issues related to our company’s lighting products.
Job Description
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products, services, and policies to customers
- Assist customers with placing orders, processing returns, and resolving issues or complaints
- Utilize phone etiquette skills to ensure positive customer interactions
- Perform data entry and maintain customer records in an organized manner
- Collaborate with team members to meet individual and team performance goals
- Follow company procedures and guidelines for handling customer inquiries and requests
- Perform other duties as assigned
Job Requirements
- Having a personal computer and fundamental computer skills are required
- Minimum of 3 years of customer service experience. Understanding of basic lighting knowledge is preferred
- Degree holder
- Excellent communication skills, both verbal and written
- Native German Speaker & Fluent in English
- Ability to multi-task, prioritize, and manage time effectively
- Must be available to work in German time zone (Central Europe Time)
Working Time
9:00-18:00 German time zone, one-hour break, Monday to Friday
Rate
US$8 – US$9 per hour
Benefits
- Work from home
Schedule
- 8-hour shift
Experience
- Call center: 1 year (Preferred)
- Customer service: 1 year (Required)
Language
- German (Required)
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Metro Manila |
| City | Manila |
| Full Address | Philippine Leprosy Mission, Incorporated - Newgrange, Quezon City, Unit 202, Newgrange Building, 32 Timog Avenue, Quezon City, Metro Manila, Philippines |
| Google Map | Google Map |
Job Application Information
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