Philippines Jobs

Call Center Agent (Voice/Non-Voice) Jobs at BPO Caldwell – Eastwood in Quezon City, Metro Manila

BPO Caldwell - Eastwood company logo
Published 4 months ago

Company BPO Caldwell - Eastwood is offering job opportunities for the position of Call Center Agent (Voice/Non-Voice) in the Quezon City area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

BPO Caldwell - Eastwood operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:BPO Caldwell – Eastwood
Position:Call Center Agent (Voice/Non-Voice)
Region:Metro Manila, Quezon City - Metro Manila
Education:Confidential
Salary:PHP 20.000 - PHP 28.000 per Month
Job Type:Full-time

Job Description

For regular employees, we offer an industry-leading benefits package that includes:

  • Competitive Salary
  • Opportunity for rapid career growth for Top Performers
  • HMO with 2 free beneficiaries on Day One
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Free Coffee and Biscuits in the office
  • Retirement/Life Insurance for Qualified Staff
  • Incentives and Signing Bonuses & other Premium Benefits for you to enjoy

Job Responsibilities:

  • Follow standard operations and procedures
  • Recognize and escalate priority problems in accordance with Client standards
  • Ensure one call resolution prioritizing customer satisfaction
  • Perform basic troubleshooting when necessary

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you

Job Type: Full-time

Pay: Php20,00.00 – Php28,00.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Language:

  • English (Preferred)

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

Province Metro Manila
City Quezon City
Full Address Caldwell Communications, West Insula, 135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
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Company Information

BPO Caldwell – Eastwood

BPO Caldwell – Eastwood is a leading Business Process Outsourcing company located in the Philippines. Specializing in providing top-notch outsourcing services, they offer a wide range of solutions to clients worldwide. With a strategic location in Eastwood City, they boast state-of-the-art facilities and a highly skilled workforce to meet various business needs efficiently. Known for their commitment to excellence and client satisfaction, BPO Caldwell – Eastwood has established a strong reputation in the BPO industry as a trusted partner for delivering reliable and cost-effective outsourcing solutions.