IT Support Specialist Jobs at KDCI PH in Davao City, Davao Region
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KDCI PH is currently seeking applicants for the position of IT Support Specialist in the Davao City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
KDCI PH operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | KDCI PH |
| Position: | IT Support Specialist |
| Region: | Davao City - Davao Region, Davao Region |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to provide exceptional customer service.
Responsibilities
- Assist customers by attending to their queries, concerns, and complaints through phone calls.
- Project the company image by providing excellent customer service.
- Act as an interface between the customers and the company by attending to their queries, taking in product orders, and handling consumer complaints.
- Provide customers with accurate product information and even make sales in certain situations, such as encouraging customers to upgrade to better products.
- Other duties assigned by the immediate supervisor.
Job Requirements
- With at least a year of relevant experience in Customer Service.
- Has an excellent phone disposition, and excellent communication skills, both verbal and written.
- Enjoys customer interaction and takes the extra mile to engage customers.
- Experience in e-Commerce, Online Retail, and/or Catalog Retailer service experience is an advantage but not required.
Snapshot
- Employment Type: On-site / Hybrid – Work 3 days in Davao office / 2 days remote.
- Department: Contact Center.
- Work Schedule: 5-day work week, shifting schedule (day, mid, night).
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Davao Region |
| City | Davao City |
| Google Map | Google Map |
Job Application Information
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