Philippines Jobs

Technical Support (Email/Chat) Jobs at LTVplus in Makati, Metro Manila

LTVplus company logo
Published 11 months ago

This job vacancy has been posted for more than 180 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

LTVplus is currently seeking applicants for the position of Technical Support (Email/Chat) in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

LTVplus operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:LTVplus
Position:Technical Support (Email/Chat)
Region:Makati - Metro Manila, Metro Manila
Education:Confidential
Salary:PHP 39.000 - PHP 41.000 per Month
Job Type:Full-time

Job Description

Requirements:

  • 2 years of Technical Support experience in SaaS product
  • Basic HTML knowledge
  • Prior experience in Re:amaze (GoDaddy) is preferred
  • Excellent English communication skills

Responsibilities:

  • Provide technical assistance and support to customers via email and chat regarding SaaS-related queries and issues.
  • Troubleshoot and resolve L1 technical issues related to SaaS platforms, offering guidance and solutions to customers.

Work Conditions:

  • Permanent Remote Work
  • Hours of Operations – 24/7
  • Current shifts – 12a-9a PT, 8a-5p PT, 3p-12a (Timezone in Pacific)

Job Type: Full-time

Salary: Php39,00.00 – Php41,00.00 per month

Benefits:

  • Work from home

Schedule:

  • Evening shift

Experience:

  • SaaS: 1 year (Required)
  • HTML: 1 year (Required)
  • Technical Support: 2 years (Required)

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

Province Metro Manila
City Makati
Full Address Land Transportation Office (LTO) - Makati District Office, 9624 Pililla, Makati, Metro Manila, Philippines
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Job Application Information

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Company Information

LTVplus

LTVplus is a leading customer experience outsourcing company based in the Philippines. With a team of highly skilled professionals, LTVplus offers a wide range of solutions to help businesses deliver exceptional customer support and sales services. They specialize in providing multilingual support, omnichannel customer engagement, and AI-powered solutions. LTVplus is committed to providing personalized and seamless customer experiences, enabling businesses to build strong relationships and drive growth. Trusted by global brands, LTVplus is known for its expertise, reliability, and commitment to delivering excellence in customer service.