Technical Support Representative (TSR) Jobs at Macro Solution Inc. in Santa Rosa City, Laguna (province)
Macro Solution Inc. is thrilled to announce job openings for the position of Technical Support Representative (TSR) in the Santa Rosa City area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Macro Solution Inc., we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Macro Solution Inc..
Job Information
| Company: | Macro Solution Inc. |
| Position: | Technical Support Representative (TSR) |
| Region: | Laguna (province), Santa Rosa City - Laguna (province) |
| Education: | New Graduate |
| Salary: | PHP 19.000 - PHP 24.000 per Month |
| Job Type: | Full-time |
Job Description
Technical Support Responsibilities:
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Supporting the roll-out of new applications.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Technical Support Requirements:
- Degree in computer science or information technology.
- Certification in Microsoft, Linux, or Cisco is advantageous.
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows/Linux/Mac OS.
- Experience with remote desktop applications and help desk software.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
Job Type: Fresh graduate
Pay: Php19,00.00 – Php24,00.00 per month
Benefits:
- Company Christmas gift
- Company events
- Flexible schedule
- Life insurance
- Paid training
Schedule:
- 10-hour shift
- Evening shift
- Late shift
- Night shift
- Shift system
Supplemental Pay:
- 13th-month salary
- Bonus pay
- Commission pay
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Laguna (province) |
| City | Santa Rosa City |
| Full Address | Macrologic Diversified Technologies, Inc. - Cavite Main Branch, Macrologic Corporate Centre, 9054 Molino Rd, Bacoor, 4102 Cavite, Philippines |
| Google Map | Google Map |
Job Application Information
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